Privacy Policy

Effective Date: [6th May 2025]
At VBS Ltd (Valentine Building Services Ltd) (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website, www.vbsltd.co.uk
1. Who We Are
We are a UK-based provider of industrial and commercial roofing and cladding services, offering refurbishment, overcladding, and asbestos roof solutions to business clients. This Privacy Policy applies to all visitors, users, and customers of our website.
2. Information We Collect
We may collect and process the following types of personal data:
• Business Contact Information: Name, job title, company name, business address, email address, phone number.
• Enquiry Details: Information you provide when you contact us via forms, email, or telephone.
• Technical Data: IP address, browser type, operating system, and website usage data (via cookies – see Section 7).
We only collect data necessary to provide our services and respond to your enquiries.
3. How We Use Your Information
We use your information to:
• Respond to your enquiries or provide quotes
• Manage our business relationship with you
• Improve our website and services
• Comply with legal obligations
We do not sell your personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we process your data on the basis of:
• Legitimate interests: To operate our business and provide you with services.
• Contract: Where processing is necessary to fulfil a contract or provide a quote.
• Legal obligation: Where processing is required to comply with the law.

5. Sharing Your Information
We may share your information with:
• Service providers who help operate our business (e.g., IT support, web hosting)
• Legal or regulatory authorities where required by law
All third-party providers are required to maintain data security and confidentiality.
6. Data Retention
We retain your information only as long as necessary for the purposes described in this policy or to comply with legal obligations. Typically, we keep enquiry data for up to 6 years for business and tax purposes.
7. Cookies
Our website uses cookies to enhance your browsing experience and gather usage statistics. You can manage your cookie preferences via your browser settings.
8. Your Rights
Under UK data protection law, you have rights including:
• Access to your data
• Correction of inaccurate data
• Erasure of your data
• Objection to processing
• Data portability (in certain circumstances)
To exercise any of these rights, contact us at: [Insert Contact Email].
9. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Valentine Building Services Ltd (VBS LTD)
Canberra Building
Commerce Street,
Haslingden
Lancashire
BB4 5JT

Email: enquiries@vbsltd.co.uk
Phone: 01706 222 292